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More than ever, businesses need ways to improve their operations to better gain, serve, and retain customers while reducing costs and improving margins.
Business processes have always existed and came to the fore with the introduction of international standards such as the ISO 9000 series for quality.
A management system is a structured way of capturing your business processes, which is how you implement your business strategy and “how you get the job done” - no more no less.
However, many companies do not extract the ‘full value’ from their management systems because they are generally perceived as a tool to maintain status quo rather than a means to manage change and improvement. Yet an effective management system can add value to the business, essentially by doing things better, cheaper or faster as the system develops.
Implementing management systems and in particular, attaining third-party accredited certification for your systems is now seen by most markets as an integral part of your working relationship both inside and outside your business and is often part of a pre-qualification for tendering.
The main management system standards (ISO 9001, 14001, 18001) emphasise ‘continual improvement’. Implementing a management system or an Integrated Management Systems, gives you the opportunity to focus on optimising the areas that matter most to you and your shareholders.