METCO

METCO

Customer

METCO

Outcome

A Division of Emerson USA, METCO is the leading independent / third party flow measurement company in the UK, supporting most of the major UK Oil & Gas operators and main contractors. Given the importance to their clients to manage their fiscal, allocation and environmental measurement infrastructure, METCO have put their achievement and maintenance of ISO 9001 at the heart of how they do business.

FQM's consultants Peter Hartley and Roger Thomas have recently supported METCO by:

  • Facilitated a management team planning workshop that:
    • Identified the key areas for management to focus on
    • Established projects to address these
  • Provided leadership coaching for the MD
  • Running EFQM (European Foundation for Quality Management) workshops for senior and middle management
  • Provided an outsourced, part-time, quality manager
  • Achieved and maintained ISO9001 certification
  • Surveyed key customers
    • "METCO's standards of performance are faultless"
  • Recommending METCO's optimal positioning in the Emerson global organisation.

Please see our Case Studies index for further examples.