Quality Management

Quality Management

Quality Management can be a fickle activity when an organisation tries to meet the requirements of set standards without recognition of the influencing factors.

Many companies waste days, weeks and even months aspiring to achieve set principals of quality, but when attempted without the necessary experience, this often ends up being a fruitless exercise. At FQM we won’t simply make things better, we educate the client on how it’s done, and will often demonstrate return on investment very quickly. The tools and techniques used will drill down to analyse the client business processes, activities, techniques and behaviours, and to identify where inefficiencies lie across the business.