When it comes to lean people get hooked on the tools, forgetting that they are just that, tools. A truly successful Lean transformation isn't about implementing tools, it's about transforming the thinking in the organisation. That takes time, it's a long term commitment and it's one you will stumble on and have to relearn some of the lessons to be able to really move on. In the John Watt of Many Caps in New Zealand talks through the main obstacles to really getting lean moving in your organisation and the key critical ingredient that people still miss understand or just forget, Respect for People.
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