In this video, we have provided an overview of how to use the Mango Improvements module. Mango’s Improvements module controls your organisation’s issues.
Easy configuration ensures you can easily record, control and report on all of your organisation’s complaints, improvements and non-conformances. It does this online and in stages that you define.
No hard copies are required as this module allows your employees to report and record issues directly into Mango in a paperless process. The system notifies employees both online and by email when they have an issue to action.
Once assigned, the system constantly updates the issue’s status through user configurable workflow and status codes. Codes in use include investigation, corrective action, verification, and close off.